Patients

Pre and Post Treatment Instructions

LATE POLICY

If you are running late, please call ahead. If you are over 10 minutes late to your appointment, we cannot accommodate you unless the spot after you is open. If that spot is unavailable, you will be charged a fee of $150 per half hour (excluding facials: charge is $150) that your treatment block was scheduled for, just as a cancellation would. That cancellation fee can be avoided if you are on time or if you are able to reschedule into another available slot that day for the same procedure. $150/30 minutes, $225/45 minutes, $300/60 minutes and so on.

Cancellation Policy

If you cancel/reschedule within less than 48 hours of your appointment, you will be charged $150 per half hour that your treatment block was scheduled for (excluding facials: charge is $150). $150/30 minutes, $225/45 minutes, $300/60 minutes and so on.

Change of Service Policy

If you are scheduled for one service and elect to change what you are having done that day, you may be charged $150 per half hour (excluding facials: charge is $150) that you shave off of your time slot from the original appointment time. For example, if you are scheduled for a wrinkle relaxer and filler appointment and decide to only have wrinkle relaxer, your slot goes from 60 minutes to 15 minutes. You are taking 45 minutes of time away from other patients on the waiting list, and affecting the operation of our schedule. Therefore, you will be charged $225 (45 minutes). If you want to change what you have scheduled for your appointment, please follow the normal cancellation policy listed above (48 hours). $150/30 minutes, $225/45 minutes, $300/60 minutes and so on.

No Show Policy

If you do not arrive for your appointment and fail to notify us in any manner, you will be charged $150 per half hour of your treatment block time. $150/30 minutes, $225/45 minutes, $300/60 minutes and so on.